Frequently Asked Questions
- What time is check in and check out?
Check in after 2:00 p.m., last check out 10:30 a.m.
- Can I leave the room late?
No
- Can I choose the type of bed in my room? (Large bed – two beds)
Yes, you can request a preference, always subject to availability.
- Do the rooms have a balcony or terrace? Can I reserve one?
Some have balcony or terrace. Yes, you can request a preference, always subject to availability.
- Are there non-smoking rooms?
Yes, you can request a preference, always subject to availability.
- How many storeys does the building have? Is there a lift?
Yes, there is a lift (elevator)
- Is there air conditioning in the rooms? Does it work all year round?
There is air conditioning and it operates depending on the time of year
- Is your hotel adapted for the handicapped?
No
- Can you keep my luggage when I leave the room?
You can come to our office at calle Sardenya, 219 to leave your luggage.
- Is there a safe place to park my car? How much does it cost?
There is private parking 2 minutes walk from the apartments
- Does the hotel have an Internet or e-mail terminal for guests?
No
- Do you have high-speed internet in the room for my portable computer?Is it wireless?
No
- Do you have a quiet, romantic room? How can I reserve it?
Yes, request a quiet apartment with a double bed, always subject to availability
- What languages are spoken in Reception?
There are English-speaking staff on duty during the day
- Where may I rent a car?
En las oficianas de la C/ Sardenya, 219 le pueden ayudar
- How far away are the Ramblas?
10 minutes on foot
- How far away is the Passeig de Gràcia?
5 minutes on foot
- How much does a taxi from the airport cost? How long does it take?
Approximately 25 €, it takes 20 – 25 minutos
- In what kind of a neighbourhood are you?
It is in the Gracia district. It has very good transport links
- I am travelling to attend a trade fair at the Fira de Barcelona: will it be easy to reach from your hotel?
No, but there is easy access on public transport
